The Reserve Bank of India on 26 March 2012 restructured the fair  practices code (FPC) to be adopted by non-banking finance companies  (NBFCs) while doing lending business. The guidelines issued by the  central bank covered general principles on adequate disclosures on the  terms and conditions of a loan and also adopting a non-coercive recovery  method.
The modified FPC is required to be put in place by all NBFCs with  the approval of their boards within one month from the date of issue of  this circular (26 March 2012). Also RBI directed that the FPC should be  published and disseminated on the web-site of the company for public  information.
NBFCs were however granted the freedom of drafting the FPC,  enhancing the scope of the guidelines. It is however not to contradict  the spirit dominating the guidelines. The RBI directed NBFCs to mention  the penal interest charged for late repayment in bold in the loan  agreement. Also the NBFCs were directed not to resort to undue  harassment such as persistently bothering the borrowers at odd hours and  use of muscle power with respect to loan recovery.
The RBI had in 2006 issued FPC norms for all NBFCs to be adopted  by them while doing the lending business. It had also covered norms on  adequate disclosures on terms and conditions of a loan, and also  adopting a non-coercive recovery method.
 
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